Yes, MSP requires that we receive a referral from another physician or nurse practitioner. 

Referrals are accepted from physicians or nurse practitioners with an active registration in Canada.

Please check back with the practitioner that referred you, they will have the most up-to-date information regarding your referral status. We correspond with them directly once we have added your referral to our waitlist.

We ask that the referring practitioner informs you or provides you the letter we have sent to them, acknowledging that we have received their request and the approximate wait time for your initial consultation. *Please make sure your contact information is correct at your referring practitioners office, as this is the information that is passed on to our office to notify you of your appointment.

The waitlist time is dependent on the issue you have been referred for. We provide an approximate wait time to your referring practitioner with a letter stating that we have received your referral. Please contact you referring practitioner for your estimated wait time. 

How you will be notified of your appointment is based on the contact information that is stated on your referral letter. If there is a cell phone number indicated, that is our preference and you will receive a text message. You may accept the assigned appointment time through the prompts, or call the office to schedule an alternative time. If we are provided an unlabeled or land line, you will receive a voice automated message. You will also receive a message to confirm your appointment 7-10 days prior.

Your appointment must be confirmed through the reminder or by calling our office 7 days prior to your appointment. We do not keep unconfirmed appointments on our schedule. All unconfirmed appointments will be cancelled and filled with a patient from our waitlist. 

Yes, to qualify for the cancellation list you must live locally and have the flexibility to attend a last minute cancellation (time frame 30-90 minute notice)

We will contact you for an appointment using the contact information listed on your referral letter via text message or phone call as online in “How will I be notified for my appointment time?”.

MSP requires that we receive a referral from another physician or nurse practitioner. 

Referrals are accepted from physicians or nurse practitioners with an active registration in Canada. Referrals are sometimes obtained through a walk-in clinic for those without a primary care provider.

Please orientate yourself to our location and parking directions. Arrive 15 minutes prior to your appointment time with your MSP number, and do not bring anyone (children, spouse, pets or guests) with you unless they are required for translation or mobility.

If you are registered for MSP or your residing provincial health care, the consultation is covered.

The incidence or role of surgery in your care plan will be discussed at your consultation. Most of the surgeries performed by Dr. Dautremont are covered under the provincial health plan (MSP).

Complimentary parking is located in our building on P2, this is accessible from Osprey Ave. 

Please remember to enter your license plate number into the tablet located at our office check in, this will validate 2 hours of complimentary parking.

Yes, MSP requires we receive a referral from another physician or nurse practitioner. 

Referrals are accepted from physicians or nurse practitioners with an active registration in Canada.

If you have been seen by Dr. Dautremont and allergy testing was suggested, the wait list is approximately 1-2 months. If you have not been seen by Dr. Dautremont, and are waiting for an ENT consultation and allergy test, the wait list is approximately 2-3 months.

We ask that the referring physician includes your email address on the referral letter. We provide a lot of information regarding your appointment and the preparation required, and we have found that email works the best to communicate the details of your appointment.

MSP requires that we receive a referral from another physician or nurse practitioner. 

Referrals are accepted from physicians or nurse practitioners with an active registration in Canada. Referrals are sometimes obtained through a walk-in clinic for those without a primary care provider.

Complimentary parking is located in our building on P2, this is accessible from Osprey Ave. 

Please remember to enter your license plate number into the tablet located at our office check in, this will validate 2 hours of complimentary parking.

Skin prick allergy testing.

Skin prick allergy testing applies the allergens under the superficial layer of skin and is completed in 20 minutes, whereas patch testing is a patch containing the allergens applied topically and left on for a longer period of time (sometimes up to a week). Skin prick allergy testing is more commonly used for environmental/airborne allergens, and patch testing for contact allergens.

We test for the most common allergens that contribute to allergic rhinitis. These allergens include perennial and seasonal airborne/environmental allergens such as dander, local pollens and molds.

No. Food allergies are more commonly associated with gastrointestinal symptoms and are difficult to diagnose accurately through skin prick testing. Unless you are investigating an anaphylactic reaction, we recommend consulting a registered dietitian for recommendations and to determine if an elimination diet would be appropriate. www.thewellnessdietitian.ca 

Skin prick allergy testing takes 20 minutes to develop once it has been applied and we will go through the results and counselling with you once the test is complete. Prepare to be at our office for 40-60 minutes as we complete a physical assessment, medication review and counselling for avoidance therapies once the test results have developed.

The allergens are applied to panels of 8, we use a small applicator that scratches the superficial layer of skin causing momentary mild discomfort.

Write content Allergy testing is covered by MSP, although the tray fee to cover the applicators and standardized allergy serums is not. There is an $80 fee associated with the allergy testing appointments that must be paid prior to confirm your appointment time.to answer to common questions your customers may have about your products, shipping policies..

Immunotherapy is a way that we can cure your allergies through sublingual drops or tablets. 

It works by exposing your immune system daily to small, controlled amounts of the allergens your are allergic to. After time (3-5 years), your body will get used to the allergens and not over react causing unpleasant symptoms.

Our immunotherapy is customized for each patient, based on their test results, physical assessment and symptom profile. The price varies greatly ($120-$350 per month), depending on which type and how many allergens we are treating.

A referral is not required by MSP as the services offered at Basis rejuvenation are not covered under our health care.

No there is not. We offer customized care plans for all of our clients which does not align with a minimum spend policy.

Consultations are always complimentary and no obligatory. Lets find out how we can work together to help you reach your goals!

In some very select cases therapeutic Botox may be covered by MSP, however, most often it is not. It may be also be covered by private health benefit plans. 

Botox is a drug class call neuromodulators which relax the muscle it is injected into, decreasing fine lines and wrinkles. Fillers provides volume, it can replace volume that is lost to the aging process, or to enhance areas of the face such as the lips, chin, jaw, cheeks and temples.

Contraction or hyperactivity of head and neck muscles can result in lines, wrinkles or troughs in the skin which get deeper and more permanent the longer they go untreated. Blocking or weakening the contraction relaxes the muscles preventing them from creasing the skin. Botox/Dysport/Xeomin are intramuscular medications that temporarily weaken and/or block the nerve signal that causes the muscle to contract.

Consultations are always complimentary and non-obligatory. Book a consultation today to see if a neuromodulation treatment is right for you!

At Basis, our injection technique involves gently rolling the bevel of the needle into the skin, as opposed to a traditional pushing method. This approach significantly reduces the risk of bleeding and bruising and many patients report minimal discomfort during their injections.

We want to make sure you're as comfortable as possible during your injection appointment and offer options such as applying ice for numbing, taking intermittent breaks, or utilizing numbing cream as needed.

Basis injectable results are #NextToNatural. Imagine the peaceful and refreshing aftermath of a rejuvenating vacation, complete with restful sleep. Our results are never "over-done," and our approach is conservative, yet effective. We use clinically trialed dosing to optimize our results.

Our patients often report feeling and looking brighter, more alert, healthier, and younger.

Some patients notice mild headaches for a couple of hours after treatment, this can be treated with Ibuprofen and/or Acetaminophen.

There is a rare risk of allergic reaction to the medication, infection, bleeding, bruising or pain. The risk of facial droop or ptosis is 1- 5% and is significantly mitigated by a specialized registered nurse and a surgeon completing pre-treatment assessments and markings.

We always administer clinically-trialed doses considering the specific muscle, patient disposition, and patient goals. It is clinically proven that dosing equals duration; therefore, the goal and expectation are for results to last 3.5-4 months.

Keep in mind, Dysport results can often last 3-6 weeks longer than Botox. You may book your re-care appointment before you leave the clinic, or we will email you a reminder when your time comes up for re-care.

Dermal fillers are an injectable hyaluronic acid used to add volume, smooth wrinkles, and enhance facial contours. They work by adding or replacing volume that has been lost.

At Basis, we use Restylane, the industry standard hyaluronic acid, as our dermal filler. This is available in various consistencies to enhance facial volume dependant on area and needs. These fillers effectively treat areas such as lips, cheeks, chin, jaw, marionette lines and nasolabial folds, providing a more youthful and fuller appearance.

Dermal filler injections can cause some discomfort, but it's usually minimal. All of the fillers used at Basis contain a local anesthetic to help numb the area and reduce pain during the procedure. Topical numbing ointment may also be applied. Some people might experience slight swelling or bruising afterward, but this will be resolved within 4-7 days.

Generally, dermal fillers can last between 6 to 18 months. This can vary depending on the patient, the type of filler used and the treatment area. Some fillers can last up to 2 years or longer with regular maintenance.

At Basis, we predominantly use the needle technique for lip fillers. This approach allows for greater precision and tends to be more comfortable for our patients.

Although there are rare instances where a combination of a cannula and needle may be used for optimal results, a skilled injector will find that using a needle and frequently changing it achieves the best results. This method is central to #theBasisWay.

Skinboosters are a cosmetic treatment designed to hydrate and improve the overall texture of your skin. Unlike traditional dermal fillers that target deeper folds or areas of volume loss, Skinboosters work by injecting hyaluronic acid directly into the skin using fine needles in the targeted areas.

The result? Instant glow, hydration, and skin texture improvement.

A Registered Dietitian has a four year Bachelor of Science degree in nutrition, underwent an accredited internship for a year, and successful completion of a registering exam to obtain their license. Dietitians also complete continuing education annually and are regulated by a governing body. The label “nutritionist” is not regulated and can be used by anyone regardless of education or experience. 

Yes, if you have extended health coverage, Dietitian fees may be covered. We recommend checking your plan prior to booking. We will provide an invoice with all the information you need to submit for reimbursement. At this time, we do not provide direct billing. You may also have a health spending account that may cover dietitian expenses.

An initial consultation is $150, and often covered by extended health coverage.

We recommend checking your plan prior to booking. We will provide an invoice with all the information you need to submit for reimbursement. At this time, we do not provide direct billing.

Packages are available to view through our booking page.

At your first dietitian appointment, you will meet with the dietitian and she will complete a nutrition assessment, asking a variety of questions including your health history, medication and supplement use, weight history if applicable, talk about what you eat, and what your goals are. If you were referred to see the dietitian by Dr. Dautremont, the appointment will be focused on how nutrition may be playing a part in your symptoms or condition.

Our Dietitian service is not only limited to skin concerns! Though our Dietitian is very experienced in providing consultation for skin concerns and how diet can impact that, you can book an appointment with the Dietitian for other reasons. Some common reasons are food intolerances/allergies, possible need for elimination diet, general healthy eating, learning about specific nutrients for your diet, supplements, meal plans, chronic disease, digestive issues, swallowing difficulties, etc. If there is something specific you want to see the Dietitian about, you can contact us prior to booking to ensure it is a good fit.

No, you are able to book an appointment without a referral.